Privacy Policy
1. Who we are
We are Aph.Caf (The Aphasia Café), a community organisation based in Woburn Sands near Milton Keynes. We are committed to protecting the privacy and security of the people who engage with us, including members, volunteers, supporters and partners.
2. The information we collect
We may collect and store the following types of personal information:
Contact details such as name, address, telephone number and email address
Information you provide when joining our group, attending events or requesting support
Records of communications with you
Any additional information you choose to share with us in the course of our work
Cookies Our website uses essential cookies to make it work properly. We also use optional cookies (such as analytics) to help us understand how people use the site. These will only be set if you give your consent. You can change your cookie preferences at any time.
3. How we use your information
We use your information to:
Provide our services and support
Keep you informed about meetings, events and relevant updates
Manage membership and volunteer involvement
Maintain accurate administrative and financial records
Meet our legal obligations as a community organisation
We only collect information that is necessary for our work and use it in ways you would reasonably expect.
4. Lawful basis for processing
We process personal data under one or more of the following lawful bases:
Consent – when you have given clear permission for us to contact you or hold your information
Legitimate interests – when processing is necessary for us to run the organisation effectively and safely
Legal obligation – when we are required to keep certain records or report information
5. How we store and protect your information
We store personal information securely, whether in paper or digital form. We take appropriate steps to prevent unauthorised access, loss or misuse. Only committee members or volunteers who need the information to carry out their role have access to it.
6. Sharing your information
We do not sell or share your information with third parties for marketing. We may share information only when:
You have given explicit consent
It is necessary to deliver our services (e.g., booking a place on an external activity)
We are legally required to do so
7. How long we keep your information
We keep personal information only for as long as it is needed for the purposes described above. When it is no longer required, we securely delete or destroy it.
8. Your rights
Under UK data protection law, you have the right to:
Access the information we hold about you
Request corrections to inaccurate information
Ask us to delete your information in certain circumstances
Withdraw consent at any time
Object to or restrict certain types of processing
To exercise any of these rights, please contact us using the details below.
9. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact either:
Steve Naylor or Lisa Barnett, Speech and Language Therapists and Group Facilitators
aphcaf@gmail.com
07729 355 283 (Steve) 07762 551 661 (Lisa)
10. Updates to this policy
We may update this policy from time to time. The most recent version will always be available on request or on our website www.aphcaf.org

